Udhaar customers: how to collect without losing them
07 Sep 2026 · 1 min read
Credit keeps good customers coming back — and unpaid credit quietly eats your profit.
Set a limit
Decide a maximum credit per customer and stick to it.
Record every rupee
Each unpaid bill should show in a "payment due" list with the date.
Remind politely and regularly
A friendly WhatsApp reminder with a UPI link, a week after the due date, works better than an awkward call months later.
Part payments are fine
Accept part payments and record them against the bill.
Know when to stop
Customers who do not pay old bills should pay before new work starts.